Remit: Governing Specifically Our Website, SaaS Tools, and CRM Systems

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Effective Date: March 03, 2024

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At Inquill Agency (“we,” “us,” or “our”), these Terms of Use (“Terms”) govern your access to and use of our website, SaaS platform, CRM systems, marketing automation tools, and related services (collectively, the “Services”). By accessing our website or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must discontinue use of our Services immediately.

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Scope of These Terms

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These Terms apply to:

• Visitors accessing our public website

• Clients subscribing to or using our SaaS tools and CRM systems

• End users or leads interacting with client-deployed tools powered by our platform

• Any user accessing features, dashboards, forms, or automation systems provided by us

These Terms operate in conjunction with our Privacy Policy. Where personal data is involved, our Privacy Policy governs how that data is processed.

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Eligibility and Account Registration

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To access certain features of our Services, users may be required to create an account.

• You must be at least 18 years of age or the age of majority in your jurisdiction.

• You agree to provide accurate, current, and complete information during registration.

• You are responsible for maintaining the confidentiality of your login credentials.

• You are responsible for all activities conducted under your account.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

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Description of Services

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Our Services may include:

• Website hosting and digital infrastructure

• Marketing automation systems

• CRM tools and lead management systems

• Advertising performance tracking integrations

• Email and communication automation tools

• Data analytics dashboards

• Custom-configured client workflows

We reserve the right to modify, update, or discontinue features at our discretion to improve performance, security, or compliance.

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Acceptable Use

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Users agree not to:

• Use the Services for unlawful purposes

• Transmit harmful, defamatory, fraudulent, or misleading content

• Send unsolicited communications in violation of anti-spam laws (e.g., CAN-SPAM, GDPR, CASL)

• Attempt to reverse-engineer, disrupt, or compromise system security

• Upload malicious code, viruses, or automated scraping tools

• Infringe on intellectual property rights

Violation of these provisions may result in suspension or termination without notice.

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Client Responsibilities

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Clients using our SaaS and CRM systems are responsible for:

• Ensuring compliance with applicable data protection and marketing laws

• Obtaining lawful consent from leads or users before collecting personal data

• Maintaining accurate privacy notices on their websites

• Managing their own data retention policies

• Reviewing automation settings to ensure regulatory compliance

While we provide compliance-supporting infrastructure, clients remain the data controller for all data collected through their campaigns and forms.

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Intellectual Property

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All website content, branding, software architecture, workflows, dashboards, templates, and proprietary systems are owned by Inquill Agency unless otherwise stated.

Users may not:

• Copy, reproduce, modify, or distribute proprietary materials without written permission

• Resell or sublicense access to our Services without authorization

• Use our branding or trade name without prior approval

Client-owned content and data remain the property of the client.

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Payment Terms (If Applicable)

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For clients subscribing to paid Services:

• Fees are governed by individual service agreements or invoices.

• Payment terms, billing cycles, and refund policies are defined in executed agreements.

• Failure to remit payment may result in service suspension.

All fees are exclusive of applicable taxes unless otherwise stated.

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Service Availability and Modifications

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We strive to maintain continuous access to our Services; however:

• We do not guarantee uninterrupted or error-free service.

• Scheduled maintenance may occur without prior notice.

• Emergency updates may temporarily affect availability.

We reserve the right to modify or discontinue parts of the Services to enhance functionality, security, or compliance.

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Data and Security

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We implement commercially reasonable technical and organizational safeguards to protect system integrity and data security.

However:

• No system is completely immune to security risks.

• Users are responsible for safeguarding their credentials.

• Clients are responsible for configuring access permissions appropriately within their accounts.

Security standards align with the safeguards outlined in our Privacy Policy.

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Third-Party Integrations

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Our Services may integrate with third-party tools for advertising, analytics, communication, and payment processing.

• We are not responsible for the practices or availability of third-party platforms.

• Use of integrated third-party services may be subject to their respective terms and policies.

• We disclaim liability for interruptions or changes caused by third-party systems.

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Limitation of Liability

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To the maximum extent permitted by law:

• Our Services are provided “as is” and “as available.”

• We disclaim all implied warranties, including merchantability and fitness for a particular purpose.

• We are not liable for indirect, incidental, special, consequential, or punitive damages.

• Our total liability shall not exceed the fees paid for Services in the preceding twelve (12) months.

Nothing in these Terms limits liability where prohibited by applicable law.

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Indemnification

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You agree to indemnify and hold harmless Inquill Agency, its officers, directors, employees, and affiliates from any claims, damages, liabilities, or expenses arising from:

• Your misuse of the Services

• Your violation of these Terms

• Your failure to comply with applicable laws

• Content or data you submit through our platform

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Termination

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We may suspend or terminate access to the Services if:

• These Terms are violated

• Payment obligations are not met

• Required by law or regulatory authority

• System misuse or security risks are identified

Upon termination, access credentials will be disabled. Data handling post-termination is governed by our Privacy Policy and service agreements.

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Governing Law

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These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict-of-law principles.

For international users, mandatory consumer protection laws in your jurisdiction may still apply where legally required.

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Changes to These Terms

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We may update these Terms periodically to reflect operational, legal, or regulatory changes.

Updated versions will be posted on our website with a revised Effective Date. Continued use of the Services constitutes acceptance of the revised Terms.

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Contact Us

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For questions regarding these Terms of Use, please contact:

Jared Thompson
Managing Director, Inquill Agency
Email: contact@inquill.com